Privacy Policy

Privacy Policy
Last updated: 27/07/2025
This Privacy Policy establishes the terms by which cystinormpt.site (https://cystinormpt.site/) collects, stores, uses, processes and protects user information.

1. Information Collected
   We collect the following information: Cookies and Browsing Data: Information about how you interact with our website, preferences shown and chosen settings.
   Analytics Data: We use Google Analytics to collect statistical information about navigation such as pages visited, time spent, access source.
   Transaction Data: When you make a purchase, we may collect address, payment data (without storing sensitive credit card data), purchased products and other information needed to process the transaction.
2. Use of Information
   The collected information is used for: Provide, customize and improve our services;
   Process transactions and send related information;
   Send administrative communications and customer support;
   Analyze trends, manage the website and track user behavior to improve experience;
   Comply with legal obligations.
3. Legal Basis for Processing (GDPR)
   We process your personal data based on the following conditions: Consent: You have given explicit permission;
   Contract Execution: Processing necessary to fulfill a contract with you;
   Legal Obligation: Processing necessary to comply with a legal obligation;
   Legitimate Interests: Processing necessary for our legitimate interests or those of third parties, provided they do not override your rights and freedoms.
4. Information Sharing
   Your information may be shared with: Service providers that help us operate the website and services;
   Google Analytics, for traffic and user behavior analysis;
   Payment processors, to complete transactions;
   Public authorities, when required by law.
   5. Cookies and Similar Technologies
      We use cookies and similar technologies to improve user experience, analyze traffic and personalize content. You can control cookie usage through your browser settings, but this may limit certain website functionalities.
5. Your Rights
   You have the following rights regarding your personal data: Access to collected data;
   Correction of incomplete, inaccurate or outdated data;
   Request anonymization, blocking or deletion of unnecessary or excessive data;
   Withdrawal of consent;
   Data portability;
   Right to be forgotten;
   Right not to be subject to automated decisions.

To exercise these rights, contact us via email: aniziopolo@gmail.com

7. Data Security
   We implement technical and organizational security measures to protect your information against unauthorized access, accidental loss, disclosure or destruction. However, no system is completely secure, and we cannot guarantee absolute security of your data.
8. Retention Period
   We retain your personal data for as long as necessary for the purposes described in this policy, unless a longer retention period is required or permitted by law.
9. International Transfers
   Your data may be transferred and processed in countries outside the European Economic Area (EEA). In such cases, we will take measures to ensure your data receives an adequate level of protection as required by GDPR.
10. Changes to this Policy
    We may update this Privacy Policy periodically. The most recent version will always be available on our website with the last update date.
11. Contact
    For questions regarding this Privacy Policy or about the processing of your personal data, contact us via email: aniziopolo@gmail.com

This Privacy Policy is in accordance with the General Data Protection Regulation (EU) 2016/679. For a user-friendly overview and guidance, you can also visit the support site at gdpr.eu. If you are located in Portugal, the national supervisory authority is the Comissão Nacional de Proteção de Dados (CNPD).